Improve Your "5Cs Skills" At Work by Tee Keng Chai, Casey
Date: 13 & 14 August 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue: Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:

 1. The ability to apply creative thinking to the gathering and analyzing of information.
 2. The ability to look at problems critically 
 3. The ability to communicate effectively that make sense based on available information.
 4. The ability to commit yourself to do an excellent job
 5. The ability to co-operate with others and therefore others love to work with you.

Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?

With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.

Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
• Apply  useful creative strategies, tools and techniques in workplace
• Increase on-the-job effectiveness by being creative
• Increase your thinking skills
• Learn to ask the right questions
• Enhance creative problem solving skills as an employee
• Improve creative  decision making process
• Improve communication
• Enhance your commitment
• Improve the level of collaboration among colleague
Program Content:
Module 1. Introduction To Creativity & Innovation
• Identifying core thinking  skills
• Exploring challenges in collecting, evaluating and presenting information creatively
• Describing the steps in Creativity & Innovation

Module 2. The Creative Planning Phase
• Defining the purpose of the creative analysis
• Clarifying relevant issues and questions: why, who, options, benefits and risks
• Identifying issues that are essential for a creative, innovative and comprehensive understanding
• Deciding on an approach for generating better ideas

Module 3. The Creative Analysis  Phase
• Analyze using left and right brain
• Apply the right strategies
• Using a  SWOT analysis to evaluate ideas and analyze strategies
• Determining the information

Module 4. The Step-By-Step Creative & Innovative Problem Solving Process
• Identify the problem
• Analyze the root  cause of the problem
• Apply the problem solving process

Module 5. The Effective Creative Decision Making Process
• Characteristics of a good decision
• Decision making process
• Developing your decision making process

Module 6. The Effective Creative Decision Making Process
• Characteristics of a good decision
• Decision making process
• Developing your decision making process

Module 7. Mastering The Critical Thinking Skills
• What is critical thinking
• The methodology of critical thinking
• Developing your mind to become a critical thinker

Module 8. The Effective Communication Skills
• Characteristics of a good communicator
• The communication break down
• Developing your communication skills
• The body language in communication.

Module 9. Enhance Your Commitment
• The importance of commitment
• How to be committed to the work
• Developing your commitment

Module 10. The Strategy To Collaborate & Co-operate
• Characteristics of a good collaborator
• The factors causing poor co-operation
• Developing your collaboration skills

Interactive Workshop
Who Must Attend:
All Executive Level Employees
Investment Fees:
RM1,888.00 + 0.00% GST per participant (Standard Fee)
RM1,588.00 + 0.00% GST per participant (Early Bird Fee, register by 06 August 2018)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (44KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is SBL Claimable *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)