Emotional Intelligence For Personal Effectiveness @ Work by Ng Yong Hooi
Date: 27 & 28 August 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue: Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
Introduction:
Why do some people achieve success faster at work while others struggle to get by? Is having a high cognitive intelligence the sole predictor of your success or is there something else out there – something that is ‘non-intellective’ that will help you to realize your full potential and attain greater success in your job?

This workshop will help participants understand emotional intelligence better and how they can empower themselves with this amazing intellect to deal with stress, increase productivity, improve relationships and overall effectiveness at work.

Objectives:
Upon completion of this workshop, participants will be able to:

• Recognize the value of EI at the workplace
• Understand the four domains of EI and how they contribute to their overall success
• Identify the key attributes of an emotionally competent person
• Gain knowledge on how emotions impact thinking and behaviors, and learn to manage them to their advantage
• Increase awareness of their surroundings for better judgment of situation and in establishing appropriate behaviors
• Recognize and adopt EI-based values and beliefs for personal and professional excellence
Program Content:

Module 1: Connecting EI to Success
• Definition and history of EI
• Research Studies: Why it matters at the workplace
• EI and Sun Tzu Art of War
• EQ and IQ: When do we need them?

Module 2: Emotions: The Path to Realizing Your Potential
• Understanding the principles of emotion
• Myths and misconceptions of emotion
• Emotions, thoughts and behaviors
• Emotional immaturity and how to prevent self-sabotaging
• The 4-question reasoning process
 
Module 3: The Four Domains of Emotional Intelligence
• The EI framework for intrapersonal and interpersonal competence
• Key competencies to achieve personal and social mastery
• Attributes of emotionally intelligent people
• Impact of EI on business relationships
• Tips to increase self-awareness

Module 4: Increase Your Professional Potential
• Recognizing your current state and how they come about
• Self-imposed limitations and their impact on your success
• Recognizing and adopting EI-based value system

Module 5: Manage Your Self-Esteem
• Understanding self-esteem and how it contributes to your emotional well-being
• The self-esteem framework
• Factors influencing your self-esteem
• Managing self successfully

Module 6 – Achievement Orientation for Overall Excellence
• Defining your personal and professional goal
• The need for self-motivation and creating the inner desire to succeed
• The power of optimism

Module 7: Working with Others
• Weigh and evaluate your social intelligence
• The key humanizing factor
• Different strokes for different folks

Module 8: Cultivate Trust and Influence
• Importance of trust
• Techniques to build trust
• Ways to increase personal influence

Methodology:
Self-assessments, role-plays, exercises, audio visuals, interactive lectures, activities, group discussion
Who Must Attend:
Supervisors, Executives, Clerical staff
Investment Fees:
RM1,888.00 + 0.00% GST per participant (Standard Fee)
RM1,588.00 + 0.00% GST per participant (Early Bird Fee, register by 20 August 2018)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (44KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is SBL Claimable *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)