Emotional Intelligence For Personal Effectiveness @ Work by Ng Yong Hooi
Date: 25 & 26 February 2019 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue: Hotel Istana City Centre Kuala Lumpur
Why do some people achieve success faster at work while others struggle to get by? Is having a high cognitive intelligence the sole predictor of your success or is there something else out there – something that is ‘non-intellective’ that will help you to realize your full potential and attain greater success in your job?

This workshop will help participants understand emotional intelligence better and how they can empower themselves with this amazing intellect to deal with stress, increase productivity, improve relationships and overall effectiveness at work.

Upon completion of this workshop, participants will be able to:

• Recognize the value of EI at the workplace
• Understand the four domains of EI and how they contribute to their overall success
• Identify the key attributes of an emotionally competent person
• Gain knowledge on how emotions impact thinking and behaviors, and learn to manage them to their advantage
• Increase awareness of their surroundings for better judgment of situation and in establishing appropriate behaviors
• Recognize and adopt EI-based values and beliefs for personal and professional excellence
Program Content:

Module 1: Connecting EI to Success
• EI defined
• Why EI matters at the workplace
• EI and Sun Tzu Art of War
• EQ versus IQ

Module 2: Emotions - The Path to Realizing Your Potential
• Principles of emotion
• Myths and misconceptions of emotion
• Impact of emotions
• Preventing emotional hijacking
• Towards a disciplined emotional state
Module 3: The Four Domains of Emotional Intelligence
• The EI framework and its competencies
• How your current state came about
• Attributes of emotionally intelligent people

Module 4: Personal Mastery
• Understand the importance of self-awareness
• Ways to increase self-awareness
• Emotional self-control

Module 5: Manage Your Self-Esteem
• Self-esteem model
• Self-esteem and its contribution to your emotional well-being
• Factors influencing your self-esteem
• Developing a healthy self-esteem

Module 6: Working with Others
• Your level of social awareness
• The key humanizing factor
• Dealing with others’ emotions

Module 7: Trust and Emotion
• Trust concept
• Importance of trust
• Techniques to build trust

Module 8: Achievement Orientation for Overall Excellence
• Your ‘would be’ life script
• Achievement drive and self-motivation
• The power of optimism

Self-assessments, role-plays, exercises, audio visuals, interactive lectures, activities, group discussion
Who Must Attend:
All Executives Level
Investment Fees:
RM1,888.00 per participant (Standard Fee)
RM1,588.00 per participant (Early Bird Fee, register by 18 February 2019)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is SBL Claimable *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)