Competency Based Interviewing And Selection Skills Workshop by Pagadala Cyril Papiah
Date: 25 & 26 November 2019 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue: Hotel Istana City Centre Kuala Lumpur
Interviewing and selecting the right employee is the right of every manager, executive and supervisor as they are the only ‘users’ of the employee. 
They have to ensure that the selected employee has the right demonstrated skills through learning and experience and also the right attitude towards the user department’s stakeholders in order to carry out their duties effectively. 
While no interview and selection method or technique can absolutely guarantee getting the perfect candidate, interviewers will nevertheless have to try their best.The best approach to ‘try their best’ is to have a methodical way of doing it

The workshop focuses on the core areas of interviewing and selection in a comprehensive way. It covers the system of designing and asking structured questions, and evaluating responses in an objective way. It also contains an overview of the various types of selection tests that can be applied to candidates in a simple way.  

The workshop gives participants a broader aspect of the interviewing and selection function so as to develop flexibility in designing questions and making decisions. 

By the end of the workshop, participants are able to: 

• Link properly written job descriptions and specifications to success of interview and selection
• Analyse resumes (CV) and applications for greater understanding of the candidate
• Design simple employment tests
• Design the 9 types of questions for interviews
• Develop equitable criteria for interview evaluation
• Decide on the suitable candidate for employment 
• Improve personal skills and competencies necessary to conduct interviews effectively
• Develop a wider perspective of the selection function for better flexibility 
Program Content:
1)Job Descriptions (JD) and Job Specifications (JS)
• Linking JD / JS to Interviews & Selection
• Critical areas in JD & JS
• Developing effective JD / JS 

2) Assessing Applicants for Interviews
• Studying the resume (CV)
• Covering letter
• Application form
• Linking job descriptions and specifications to applications  

3) The Preliminary Interview
• Mode of interview
• Duration
• Who should interview?
• Using the Preliminary Interview Form (PIF)

4) Planning the Main Interview
• Who are the interviewers? 
• Areas for interview 
• Planning the structure of interview 
• Asking ‘open’ and ‘closed’ questions 

5) Overview of Behaviour and Competency-Based Employment Tests 
• Cognitive Ability Test
• Intelligence Test
• Psychomotor Ability Test
• Job Knowledge Test
• Work Sample Test (simulation)
• Personality Test  

6) The 9 Types of Behavioural and Competency-Based Structured Interview Questions 
• Situational
• Past behavior
• Experience
• Motivation
• Stress
• Job Knowledge
• Background
• Personality
• Intelligence 

7) Carrying Out The Main Interview
• Starting the interview
• Asking & Answering questions
• Ending the interview
• Using the Interview Evaluation Form (IEF)

8) Post-interview Decision Stage
• The winning candidate’s profile
• Matching interviewee profile with desired profile
• Making the decision 

9) Making the Interview Successful
• Overcoming common interview problems
• Public relations in interviews
• Effective listening and speaking 
• Ethics in interviews 

Workshop exercises, role-plays, oral presentations
Who Must Attend:
• HR Executives
• HR Assistants
Investment Fees:
RM1,908.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,590.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 18 November 2019)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is SBL Claimable *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)