Essential Management & Leadership Skills Workshop by Khairul Anuar Safiullah
Date: 4 & 5 November 2019 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue: Hotel Istana City Centre Kuala Lumpur
Middle management are the crucial links between top management and the workforce on the ground. They are also the future top management who will set the direction of an organization going forward. Hence, Middle Management should be equipped and groomed with these essential skills and be as competent as possible to effectively carry out their daily duties as well as be prepared to lead the organization in the future.

The workshop introduces the core skills needed by a manager to lead, manage, motivate and build a cohesive and results oriented team resulting in improved bottom line, lower employee turnover and an improved work culture.
Participants will be able to use specific skills to:

• Describe and apply the appropriate situational leadership.
• Describe and perform methods of delegating tasks, training, coaching, counselling and motivating their teams.
• Describe and use the elements of communicating effectively using NLP principles of communication.
• Describe and apply the 4 quadrants of time management and prioritize tasks accordingly.
• Set goals tying individual, team and organizational goals and presenting it as an achievable and realistic process
Program Content:
Introduction to the Program
• Introduction
• Objective
• Modules

• 7 principles of thinking like a leader
• Concepts of leadership
• Leadership models and situational leadership

Sources of power
• Expert
• Reward
• Coercive
• Referent
• Legitimate

• Principles of Effective Communication
• Developing sensory acuity
• Preferred representational system
• Meta modelling, chunking up and chunking down for better understanding

DISC© Profiling
• Understanding personalities and how to deal with them

Rapport building
• Mehrabian Model
• How to read non-verbal
• Active listening
• Rapport Skills
• Questioning Skills

What motivates people?
• Motivation Assessment Survey
People Management
• Major causes of Performance Problem
• Process Flow in Managing Performance

Approaches To Managing Performances
• Coaching methodology
• Training Methodology
• Counselling Methodology
• Mentoring

Time Management
• Effective Time Management
• 4 quadrants of time management
• Evaluating the current usage of time
• Identifying time wasters

Overcoming procrastination
• Why we procrastinate
• Solutions to procrastination
• Dealing with interruptions

Battle Of the 2 Kingdoms
• Putting it all together in practical games

Interactive Workshop
Who Must Attend:
Executives, supervisors, junior managers and experienced managers who are interested in developing or enhancing leadership essential core skills to foster  better teams and teamwork with aims in reducing turnover and improve team performance.
Investment Fees:
RM1,908.00 (Including 6.00% Service Tax) per participant (Standard Fee)
RM1,590.00 (Including 6.00% Service Tax) per participant (Early Bird Fee, register by 28 October 2019)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
This Training Programme is SBL Claimable *Subject to PSMB conditions.

Pembangunan Sumber Manusia Berhad (PSMB)We Are An Approved Training Provider Under SBL Scheme With Pembangunan Sumber Manusia Berhad (PSMB/HRDF)