Handling Misconduct & Carrying Out A Domestic Inquiry (DI) by Pagadala Cyril Papiah
Date: 10 January 2025 (Friday)
Time: 9:00am to 5:00pm
Venue: Hotel Melia Kuala Lumpur (Across From Berjaya Times Square)
Introduction:
Disciplinary action is the last resort in maintaining order in an organization. Some organizations do not take action for fear that if the action is not taken according to proper legally accepted procedures, it may backfire   

This training shows how to handle cases of misconduct and indiscipline by employees and take ‘natural justice’ and legal disciplinary action including a domestic inquiry to try to prevent cases going to the Industrial Court.  

At the end of the training, participants will have a better understanding of the industrial relations process.

Objectives:
Participants will learn the following:  
• The steps in the disciplinary action and appeal process
• The difference between major and minor misconduct; The different types of misconduct and indiscipline; and create and deliver verbal and written warnings 
• What constitutes sexual harassment and what to do
• How to conduct the Domestic Inquiry; make decisions following a Domestic Inquiry 
• Case Laws: Precedents set by the Industrial Court

Program Content:
1) Introduction  
• Difference between Domestic Inquiry and Industrial Court?
• Do we conduct an inquiry in every case? 
• Steps in Disciplinary Action and Appeal Process

2) Major and Minor Misconduct 
• Critical roles of handbooks, rules, and standard operating procedures  
• How to classify major misconduct
• How minor misconduct becomes a major misconduct    

3) Types of Misconduct 
• Malingering 
• Tardiness 
• Poor or inefficient job performance
• Absence without approval 
• Absence before or after PH
• Absence from the workplace  
• Excessive MC 
• Disobedience
• Insubordination 
• Sexual harassment  
• Others

4) Verbal and Written Warnings 
• What is ‘caution’? 
• Difference between verbal warnings and written warnings  
• The content of verbal and written warnings and suspension letters 

5) The Domestic Inquiry Proceedings 
• The composition and proceedings of the Domestic Inquiry 
• Roles of the employer and employee?
• Preparing the minutes of Inquiry 

6) Decision making in a Domestic Inquiry 
• What to consider in making decisions at a Domestic Inquiry?
• What to consider in appeals to management?   
• Process of appeal 

7) Industrial Court  
• Who can appeal to the Industrial Court?
• Method of appealing 
• Compensation issues

8) CASE LAW: Precedents Set By Industrial Court Cases
• Dismissal and Constructive dismissals 
• Who can take up a case in the Industrial Court? 
• Unfair dismissals / constructive dismissals

Methodology:
Major case study, interactive discussions, role play, presentations
Who Must Attend:
• HR Managers 
• HR Executives 
• HR Assistants 

Investment Fees:
RM1,188.00 (Including 8.00% Service Tax) per participant (Standard Fee)
RM988.01 (Including 8.00% Service Tax) per participant (Early Bird Fee, register by 03 January 2025)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)
Registration:
There are 3 methods to register for this training:
  1. Kindly click here for online registration. Register Now.
  2. Kindly download this registration form, and fill up all the particulars. Please fax back to +6-03-6270-9993. Click here to download Registration Form (177KB).
  3. Call us to register. Tel: +6-03-6270-9883.
Notes:
This Training Programme is HRD Corp Claimable Course *Subject to HRD Corp Terms & Conditions.

Human Resource Development Corporation (HRD Corp)HRD Corp Registered Training ProviderHRD Corp Claimable
We Are An Approved Training Provider Under HRD Corp Claimable Course With Human Resource Development Corporation (HRD Corp)