Mentoring is a process in which a more skilled or more experienced person, serving as a role model, teaches, sponsors, encourages, counsels and befriends a less skilled or less experienced person for the purpose of promoting the latter’s professional and/or personal development.

Mentoring functions are carried out within the context of an ongoing, supportive relationship between the mentor and mentee. 

Counseling and coaching are skills that can be learned through persistence and patience. If you have a sincere desire to develop and support others and the self-discipline to practice the specific strategies, you can become proficient in these areas.

The rewards from improving your counseling and coaching skills are many. In our professional life, we can use these skills to create optimal working conditions which include: proper orientation and training for employees, establishing clear responsibilities and standards, providing appropriate guidance and support during times of transition and insuring increased motivation and productivity through effective feedback.

To enhance managers or supervisors on behavioral coaching skills with appropriate techniques in order to build better rapport with the staff and ultimately to produce efficient and effective work.

Behavioral Coaching is the key to creating a more open organization, one that values people- their skills, ideas and contribution- and genuinely seeks to empower individuals. To have effective behavioral coaching it must happen at every level in the organization.

At the end of the workshop, participants will be able to:

• Help those to become familiar with the organization and get up to speed

• Assist in identifying and supporting potential in the mentee

• Assist people in major transitions to new stages of their lives

• Build better coaching skills by using appropriate 11 communication and coaching skills

• Develop action plan using a structure for coaching- Competency, Outcomes, Action, Checking

• Applying Coaching structure in relation to yesterday’s actions, today’s opportunities and tomorrow’s plan

• Identify work situations that may require counseling

• List ways of giving feedback

• Conduct counseling skills effectively

• Values of mentoring

• Ways of identifying qualities of a mentor

• Types of relationship involved

• Stages of mentoring –Exploration new understanding and action planning

• Facilitating learning

• Methods of maintaining partnership

• Knowing mentee’s expectations

• Needs of a mentee

• Areas for discussion

• Defining coaching 

• Coach’s profile

• Who to coach

• Suitable and unsuitable occasions to coach

• Level of expertise, necessary skills and qualities

• Competency- assessing current level of performance

• Outcomes- Setting outcomes for learning

• Action- agreeing and initiate action

• Checking- Giving feedback and make sense of what’s been learnt

• 11 effective coaching skills

• When to apply coaching Skills? Yesterday, today and tomorrow

• Definition and benefits of counseling

• Characteristics of effective counselors

• Signs of attitude problems

• Giving effective feedback

• Kinds of reinforcement

• Preparing for a counseling session

• Guidelines for a successful counseling session

We Are An Approved Training Provider Under HRD Corp Claimable Course With Human Resource Development Corporation (HRD Corp)