Effective Supervisory Skills

Date: 26 & 27 May 2025 (Monday & Tuesday)

Time: 9:00am to 5:00pm

Venue: ON LINE TRAINING

Trainer: Raja Abdul Halim Raja Shah Kobat (View Trainer Profile)

Introduction:

To develop supervisors in your organization through supervisory skills in order for them to manage their resources effectively especially manpower.

Objectives:

At the end of the training, participants will be able to:

• Identify their roles and responsibilities in order to carry out their duties effectively

• Acquire leadership skills in order to achieve company’s objective

• Identify barriers to communication in order to communicate effectively

• Apply skills in collaborating and resolving conflict for an effective teamwork

• Practice delegation skills to enable to perform their jobs independently

Program Content:

Module 1: Role and responsibility of a supervisor

• Qualities of a supervisor

• Characteristics of supervisors

• Functions of a supervisor and the management process

• The supervisor’s responsibilities

Module 2: Leading towards success

• Leadership skills

• Characteristics and qualities of successful leader

• Leadership styles- Goals vs. Relationship oriented

Module 3: Developing a masterful communication style

• Understanding the process of communication at workplace

• Identifying common barriers to communication and overcoming them

• Keys to effective listening

• Giving and receiving feedback

• Being assertive as a supervisor

• Conducting briefings and meetings

Module 4: Building effective Teamwork

• What can teamwork do for me and the tea

• Involve the team in setting goals and standards

• Resolving conflict

• Trust Building

• Functional interaction between departments

Module 5: Delegating effectively

• Understanding what delegation is

• Fears of delegation

• Techniques of delegation

• Delegation based on shift hours

• Monitoring subordinate’s performance

• Benefits of delegation to delegator and delegate

Methodology:

Interactive Workshop

Who Must Attend:

All Supervisor, Manager & Team Leader

Investment Fees:

RM1,788.00 (Including 8.00% Service Tax) per participant (Standard Fee)
RM1,688.00 (Including 8.00% Service Tax) per participant (Early Bird Fee, register by 20 May 2025)

Group incentive: Register 3 participants from the same organization, the 4^th participant is FREE. (Buy 3 Get 1 Free)

Registration:

There are 3 methods to register for this training:

Kindly click here for online registration. Register Now.
Kindly download this registration form, and fill up all the particulars. Please email back to customerservice@trainingzone.com.my. Click here to download Registration Form (69KB).
Call us to register. Tel: +6-03-6270-9883.

Notes:
This Training Programme is HRD Corp Claimable Course *Subject to HRD Corp Terms & Conditions.

We Are An Approved Training Provider Under HRD Corp Claimable Course With Human Resource Development Corporation (HRD Corp)