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| Date: 17 May 2024 (Friday) |
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| Time: 9:00am to 5:00pm |
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| Job Evaluation For Human Resources (HR) By Pagadala Cyril Papiah |
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Almost everyone in a profit-oriented organisation works because of compensation and benefits.
Employees look for a certain minimum compensation to meet their cost of living expenses and thereafter to be compensated according to market conditions. Besides this employees expect to be given a fair compensation in comparison to others. Employees also want to know their salary structure as part of having a secure career plan. Employers on the other hand need a proper compensation plan to attract and retain employees. A properly developed salary structure will be useful for planning and budgeting purposes.
The programme starts off with compensation decisions, followed by job evaluation to determine an internally equitable salary structure in tandem with the market.
Participants get to experience the detailed hands-on process of evaluating jobs and the management of the various aspects of compensation through experiential workshop exercises led by a facilitator with practical work and training experience.
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| Date: 20 & 21 May 2024 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Improve Productivity, Personal Leadership & Inner Mastery Workshop By Tee Keng Chai, Casey |
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We’ve seen many leaders and individuals suddenly scramble or feel distressed when faced with an unexpected turn of events or unwanted outcome, whether they work in the corporate sectors , run a family business or lead a department or company. They also begin to struggle in their personal relationships and are more reactive in their decision making when it comes to challenging life and business circumstances.
These are usually the tell-tale signs that these individuals haven’t yet started on a journey of inner mastery.
What Is Personal Leadership?
Personal Leadership involve developing the confidence and strength to set realistic goals and fulfil your potential. Everyone has strengths and weaknesses and a range of skills that are used in everyday situations, but all too often people remain unaware of, or undervalue, their true abilities.
Self-empowerment workshop is fast becoming a popular approach for many organisations to improve professional and team effectiveness as well as organisational productivity. Self Leadership help develop key capabilities in excellent leadership: Clarity, Focus, Creativity and Compassion. Team Leaders excel further when they could integrate mindfulness, self-awareness and social awareness with effective techniques of management and mentorship.
In developing self-leadership, participants will realise they how can create the space for growth and empowerment, both for themselves and others in the organisation, leading to positive work performance, more cohesive teams and higher productivity.
What Is Inner Mastery?
Mastery is defined as the comprehensive knowledge or skill in a particular subject or activity. Simply stated, mastery learning is a process where a learner masters a topic or concept before advancing to the next level of proficiency.
According to Dr. Richard Moss in The Mandala of Being, humans experience four holding environments: the womb, post-birth, leaving home and "the present moment." Experiences from the preceding holding zone are carried forward to the next, and all decisions, actions and reflections are therefore informed by the past. We embark on a journey and then change jobs, start different businesses, learn different subjects/skills and change values, as per the current environment. We do all of this without really achieving mastery in one before moving on to the next.
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| Date: 20 & 21 May 2024 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Mentoring, Coaching And Counseling Skills At Work By Aslini Abdullah |
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| Mentoring is a process in which a more skilled or more experienced person, serving as a role model, teaches, sponsors, encourages, counsels and befriends a less skilled or less experienced person for the purpose of promoting the latter's professional and/or personal development. Mentoring functions are carried out within the context of an ongoing, supportive relationship between the mentor and mentee.
Counseling and coaching are skills that can be learned through persistence and patience. If you have a sincere desire to develop and support others and the self-discipline to practice the specific strategies, you can become proficient in these areas.
The rewards from improving your counseling and coaching skills are many. In our professional life, we can use these skills to create optimal working conditions which include: proper orientation and training for employees, establishing clear responsibilities and standards, providing appropriate guidance and support during times of transition and insuring increased motivation and productivity through effective feedback.
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| Date: 31 May 2024 (Friday) |
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| Time: 9:00am to 5:00pm |
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| The Essentials Of The Employment Act 1955 (Latest 2022/2023 Amendments) By Pagadala Cyril Papiah |
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The Employment Act 1955 (EA) covers the minimum terms and conditions of employment for employees.
It is a basic human rights law for employer-employee relationships and must be known by all employers
Although the act is primarily targeted at non-management employees, employers are required to follow this in drawing up the terms and conditions of employment for all levels of employees with certain exceptions.
It also provides some obligations and limitations from both employer and employee particularly in terms of work hours and OT and the administration of benefits.
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| Date: 5 & 6 June 2024 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| Multi-Tasking and Time Management Skills By Aslini Abdullah |
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Do you feel stressed about the number of tasks you need to get done and feel like you can never seem to get on top of things? Has it ever seemed like there aren’t enough hours in the day?
Do you feel that you are lost and don’t know where to go? In this course we examine what effective time management really means and what each of us has to do to achieve it. We look at the importance of having a clear life vision in order to help us use our time wisely and the specific goals and objectives that will help us actualize this vision.
Participants are introduced to a wide range of time management tools and techniques, they are given time to consider which ones are appropriate for their lifestyle and then practice them in a fun and supportive environment. In the final topic of this course participants, prepare their action plan for long term change and improve productivity.
This Multi-Tasking & Time Management training is designed to help participants develop their skills in time management to achieve more effective results in less time.
One of the most repeated phrases you will hear in offices up and down the country is "we don't have enough time" - to which the response is often "work harder!" - Leading to overtime, stress - and often a poorly done job! Developing techniques to make more intelligent use of time, and to prioritize and effectively manage a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress!
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| Date: 10 & 11 June 2024 (Monday & Tuesday) |
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| Time: 9:00am to 5:00pm |
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| Management & Leadership Skills for Supervisors & Managers By Tee Keng Chai, Casey |
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| This intensive two-day workshop is a highly interactive workshop designed for supervisors/managers who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader.
You'll learn how to handle dozens of key management challenges with ease, including how to establish credibility and authority fast, how to motivate employees to give 110 percent, how to handle attitude problems and rule-breakers, how to curb absenteeism and tardiness, how to give constructive feedback and how to conduct effective performance appraisals.
As a workshop bonus, you'll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.
Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away!
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| Date: 12 & 13 June 2024 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| Improve Your ``5Cs Skills`` At Work By Aslini Abdullah |
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What are 5Cs Skills. The 5Cs skills are Creativity, Critical Thinking, Communication, Commitment and Co-operation:
1. The ability to apply creative thinking to the gathering and analyzing of information.
2. The ability to look at problems critically
3. The ability to communicate effectively that make sense based on available information.
4. The ability to commit yourself to do an excellent job
5. The ability to co-operate with others and therefore others love to work with you.
Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?
With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn creative skills to solve problem and make decisions to the best advantage of your business and career.
Whether you are a new or an experienced staff, this workshop is designed to enable you to develop the critical core abilities essential to success.
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| Date: 28 June 2024 (Friday) |
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| Time: 9:00am to 5:00pm |
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| EPF Act 1991, SOCSO Act 1969, EIS 2018 and OSHA1994 By Pagadala Cyril Papiah |
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For the purpose of this training, the following laws are covered:
(1) The EPF Act 1991 is a mandatory retirement scheme for employees. This requires contribution by both employer and employee. It has benefits for employees (2) The SOCSO Act 1969 is a mandatory insurance scheme for employees for employment injury or invalidity (non-employment injury).This requires contribution by both employer and employee. Its has benefits for employees
(3) The EIS (Employment Insurance System 2018) is a mandatory insurance scheme for all retrenched employees. This requires contribution by both employer and employee. It has benefits for employees
(4) The Occupational Safety and Health Act 1994 (OSHA) mandates the appointment and functions of the Safety Officer and The Safety Committee in certain industries. This is of benefit to employer and employer as it aims to make the organisation a safe place to work.
This is a comprehensive training covering all relevant areas of EPF, SOCSO and EIS concerning employer and employee deductions and contributions according to the specified rates. Employers will also be able to advise their employees about the benefits and assist them in their claims.
The training also covers the functions of the Safety Officer and Safety Committee in an organization; and other safety issues
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| Date: 10 & 11 July 2024 (Wednesday & Thursday) |
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| Time: 9:00am to 5:00pm |
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| 5 Star Customer Service Workshop By Aslini Abdullah |
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In today’s competitive business world, the primary differentiation between one company and another is service. With never-ending demands stemming from every direction, most people choose to hear, rather than listen, and in some occasions, the message can be misunderstood, resulting in costly errors in monetary terms and in some instances, professional relationships too get jeopardised.
Participants who attend this workshop will be coached to become better speakers and listeners, and will also be able to get other people to listen better to them. These skills, once mastered, is an effective tool which helps people avoid misunderstandings, increases the quality of customer service, develops concentration skills and creates solid professional and personal relationships.
To give an insight into Quality Customer Service and applying appropriate techniques in dealing with customers and effectively and professionally through telephone and e-mails.
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| Date: 19 July 2024 (Friday) |
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| Time: 9:00am to 5:00pm |
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| Payroll Calculations under Employment Act & Labour Ordinance (Sabah/Sarawak) By Pagadala Cyril Papiah |
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The Employment Laws covers the minimum terms and conditions of employment for ALL employees at ALL levels from top management to lowest level employees. This covers the Employment Act 1955, Labour Ordinance Sabah 2004 and Labour Ordinance Sarawak 2005
It is a basic human rights law for employer-employee relationships and must be known by all employers
It also provides some obligations and limitations from both employer and employee particularly in terms of work hours and OT and the administration of benefits.
(1) This programme is delivered in a simple easy-to-understand manner with the minimum use of legal jargon.
(2) Unavoidable legal jargons are also explained in a simple non-legal way.
(3) There are also plenty of workshop mini-case exercises for participants to practice on and become proficient.
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| Date: 24 July 2024 (Wednesday) |
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| Time: 9:00am to 5:00pm |
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| Handling Misconduct & Carrying Out A Domestic Inquiry (DI) By Pagadala Cyril Papiah |
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Disciplinary action is the last resort in maintaining order in an organization. Some organizations do not take action for fear that if the action is not taken according to proper legally accepted procedures, it may backfire
This training shows how to handle cases of misconduct and indiscipline by employees and take ‘natural justice’ and legal disciplinary action including a domestic inquiry to try to prevent cases going to the Industrial Court.
At the end of the training, participants will have a better understanding of the industrial relations process.
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