|  |  | 
Home
Welcome To TrainingZone
Many organisations in Malaysia realise that to excel in today's competitive market, we must have highly skilled and well-trained employees within the teams. Professional skills, information, and knowledge are now a pre-requisite in the corporate or business world. Training employees has become a core strategy for many companies to motivate and re-energize their employees to peak performance.

At TrainingZone, we focus on providing the best possible high quality training and development programmes that will deliver high performance results for our customers. We are continuously driven to be the training provider that you can depend on for all your training needs.
Latest Training Programmes:
Aslini Abdullah
Date: 2 & 3 May 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Empire Hotel Subang
Location Map
How Administrator Manage The Office Professionally (Administrative and Clerical Skills) Workshop By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude.
 Register Now Find Out More 
Ng Yong Hooi
Date: 3 & 4 May 2018 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Time Concept, Self-Organization & Getting More Done In Less Time Workshop By Ng Yong Hooi

If you are like most people who spend their life in a frenzy of activities, but achieve very little, it simply shows that you are not concentrating your efforts on doing things that matter the most – things that will give you the results you’ve been looking for.

This workshop is to invite you to examine yourself and analyze how you use your time on a daily basis, while discovering the importance of planning, goal-setting and prioritizing. In addition, it will help you to regain ‘extra’ hours, function more effectively at work with less stress and frustration, and achieve greater work-life balance.

 Register Now Find Out More 
Gerald Peries A/L V. A. Peries
Date: 14 & 15 May 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Managing Your Company Cash Flow Workshop By Gerald Peries A/L V. A. Peries
In today’s diverse and ever changing business environment, it is crucial for all managers, executives & officers to understand and appreciate the importance of cash flow management.

This will enable these personnel to:-
- Evaluate the current cash flow situation of the organisation
- Manage the organisation’s cash flow effectively to ensure its continued financial health.
- Understanding their role and contribution in maintaining a healthy cash flow for their organisation.
- Learn effective techniques to monitor and manage working capital
- Predict future cash flow problems by participating in the budgeting process
- Effectively plan for business expansion through the application of proven capital budgeting techniques.
- Participate in the long-term cash flow planning to meet company’s objective.
- Analyse the past cash flow management of the organization by presenting and analysing the cash flow statement.

Acquisition of these skills would also enable these personnel to appreciate how their job function affects the cash flow of the organization, thus enabling them to better contribute towards the organisation’s cash flow.

 Register Now Find Out More 
Dr. Claire Keow
Date: 14 & 15 May 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Up Your Positive Mental Attitude (PMA) To Win Workshop By Dr. Claire Keow
Positive mental attitude (PMA) is the philosophy that having an optimistic disposition in every situation in one's life attracts positive changes and increases achievement. PMA employ a state of mind that continues to seek, find and execute ways to win, or find a desirable outcome, regardless of the circumstances. It opposes negativity, defeatism and hopelessness. Optimism and hope are vital to the development of PMA.

In our very competitive era today, the one that separates the winners from the losers are the ones with PMA, having a strong mental disposition who can go beyond their limitations.  In this two days programme, all the participants will be equipped with the skills, tools and techniques of having a PMA towards their personal life and at work.
 Register Now Find Out More 
Stephen Kum Foong Sang
Date: 14 & 15 May 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Effective Global Shipping Management Workshop By Stephen Kum Foong Sang
Awareness of shipping contractual constraints and operatives collusion. Familiarization of shipping factors in contingency planning. Mitigating shipping performance risks in the distribution chain. Understanding the roles and functionalities of shipping documentation.
 Register Now Find Out More 
Chin Siow Fong, Cerene
Date: 14 & 15 May 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Improve Business Writing Skills With Confidence Workshop By Chin Siow Fong, Cerene

People who learn to write well are increasing their value to the company, helping to create and enhance the company's corporate image. Effective written communication gives a professional impression of us and our organization. We very often find the task of writing business documents such as letters, memos and even e-mails very challenging. We are concerned whether we convey our written message clearly, concisely and accurately to achieve the desired result. Sometimes we wonder our written correspondence sounds professional to instill confidence in the reader. Thus, updating our business writing skills in this modern era has become an integral part of professional life.

This program is designed to guide the participant naturally to write effectively and professionally to achieve writing aims and produce the desired outcomes.

 Register Now Find Out More 
Pagadala Cyril Papiah
Date: 14 & 15 May 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Handling Payroll According to Malaysia Laws + Final Tax Workshop By Pagadala Cyril Papiah

The main reason why employees work is because of wages. Employees expect employers to pay wages according to the agreed terms in the contract of employment.

On the other hand Malaysian laws also state how pay should be paid and the benefits that should be provided either in cash or in kind. Laws also require that employers deduct employees' salary and contribute together with employers' contribution to SOCSO and the EPF. Further the laws also require employers to deduct employees? salary for income tax. Failure to follow the laws correctly may result in heavy penalties.

The workshop looks at the various benefits in kind or cash that should be paid to employees as well as making the necessary deductions and contributions for SOCSO, EPF and income tax

 Register Now Find Out More 
Devindran A/L Raju
Date: 16 & 17 May 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Bengkel Pengurusan Operasi Gudang & Stor Latihan By Devindran A/L Raju
Kemudahan Gudang/Stor memainkan peranan yang penting dalam proses rantaian bekalan keseluruhan. Gudang juga di kenali sebagai pusat pengedaran. Perniagaan yang terlibat dalam menyimpan barang-barang fizikal memerlukan satu amalan pengurusan gudang yang berkesan. Amalan itu adalah perlu untuk memastikan produk selamat disampaikan daripada pembekal rangkaian kepada pengguna.

Amalan-amalan tersebut yang mestilah releven, mudah untuk digunakan dan yang paling penting , ia perlu sesuai dengan anggaran kos syarikat. Dengan mengambil kira bahawa gudang boleh menjadi pelaburan modal terbesar syarikat dan juga tempat menunggu sebelum produk sampai pelanggan.

Pengurusan Gudang dengan baik dan terancang menawarkan pelbagai kelebihan dalam usaha untuk kekal berdaya saing . Dengan mengambil langkah-langkah yang perlu untuk dari awal hingga akhir,  hasilnya akan menjadi sebuah kemudahan yang beroperasi dengan cekap, menggunakan ruang secara berkesan , mengekalkan kawalan kos dan pada akhirnya, mencapai matlamat utama jangkaan organisasi.
 Register Now Find Out More 
Chin Siow Fong, Cerene
Date: 16 & 17 May 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Improve Your English Communication Skills At Work By Chin Siow Fong, Cerene
Understanding and using English grammar correctly in spoken or written English is essential in projecting professionalism. When a person is conversant with English grammatical rules, he / she add values to both his / her professional and personal lives. Bosses would certainly consider giving more opportunities to staff who are capable of using "presentable" English in business environment. This program helps the participants rediscover the joy of learning English grammar and raise their language confidence to enhance English performance at work. It is intended for pre-intermediate / intermediate level participants.

 Register Now Find Out More 
Aslini Abdullah
Date: 16 & 17 May 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Essential Skills For Effective Managers/Supervisors Workshop By Aslini Abdullah
Managing is about achieving results through the work of other people. A manager/supervisor has a dual responsibility-first for personal self-development, and second for creating the best managerial climate to stimulate the development of those people whom he/she is directly responsible.

The chances of being an effective manager/supervisor depend to a large extent on how clearly one understand the nature of their job.

 Register Now Find Out More 
Aslini Abdullah
Date: 20 & 21 June 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Empire Hotel Subang
Location Map
Multiply Your Productivity At Work By Aslini Abdullah

Productivity is an essential element towards achieving company’s objectives. A typical successful organization will always reward advancement to those who are able to achieve and exceed desired results. It is not surprising those who are only able to achieve minimum standards will be identified for something less in the company.

The normal concern is how do we increase productivity with the existing resources? If it is left unattended, we are definitely looking at inefficient and ineffective human capital.

In order to achieve the desired results within the shortest possible time will lead to managing and organizing ourselves.

With proper managing of self, superiors, communications and relations, prioritizing of work and decision-makings, anyone can achieve a desired output and ultimately have a sense of accomplishment.

 Register Now Find Out More 
Pagadala Cyril Papiah
Date: 21 & 22 June 2018 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Empire Hotel Subang
Location Map
8 Essential Human Resources Skills Workshop By Pagadala Cyril Papiah
It used to be that only HR Managers needed certain skills or competencies as only they performed HR functions and all others had to refer to them in these areas.

Now this view has changed to: ALL managers, irrespective of their rank or department perform HRM functions. It has become essential that they know the basic functions of HRM and attain competencies and skills in order to perform effectively as day-to-day managers of people. The HR Specialist acts as a resource person and provides specialist advice and services.

The workshop deals only with the narrow essential or core competencies or skills that management in every position should know in order to function effectively at department or organizational level.

The competencies and skills include writing effective job descriptions and specifications, calculating headcount numbers, interviewing, counseling, TNA, performance appraisals, taking disciplinary action and motivating employees.

 Register Now Find Out More 
Sri Devi Panchacharam
Date: 21 & 22 June 2018 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Empire Hotel Subang
Location Map
Better Grammar, Better English & Greater Success By Sri Devi Panchacharam
A study conducted by The Star newspaper in 2010 shows that employers in Malaysia find that verbal and written communication skills (especially in English) is the top most important proficiency which is expected. More and more organisations are beginning to realise the importance of communicating well in English as customers are nowadays buying with their hearts. They like listening to well-spoken language and outstanding customer service and it is a fact that the business world today is all about “experience-economy”.

Most of us do realise that customer service is of supreme importance. But do we really understand, that it relates directly to the company’s bottom-line?  We live in a world of instant-connectivity. It is not uncommon to see posts in Facebook or Tweets which expresses grave dissatisfaction to services received by a certain company, and suddenly, its big news! Before you know it, the potential revenue loss due to this can skyrocket beyond control.

In today’s competitive business world, the primary differentiation between one company and another is service. Participants who attend this workshop will be coached to become use better customer service language (in English) and will also be able to appreciate the importance of good writing skills. These skills, once mastered, is an effective tool which helps organisations increase the quality of customer service and creates solid professional relationships.   
 Register Now Find Out More 
Tee Keng Chai, Casey
Date: 25 & 26 June 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Analytical Skills Workshop By Tee Keng Chai, Casey

What is Analytical Skills ? Analytical Skills is :1.The ability to apply logical thinking to the gathering and analyzing of information .2.The ability to visualize, articulate, and solve problems and concepts .3.The ability to make decisions that make sense based on available information.

Are you flooded with information and new knowledge on a daily basis? Unsure how to assess the credibility of new information? Not 100% confident you’re making valid decisions?

With interactive learning, combined with discussion, lecture, and case studies, this is your opportunity to learn analytical skills to solve problem and make decisions to the best advantage of your business and career.

Whether you are a new or an experienced analyst, the Analytical Skills workshop is designed to enable you to develop the critical core abilities essential to success. Learn how to manage all aspects of completing analytical work assignments using effective strategies and approved work formats in order to meet organizational missions, management visions, and customer expectations.

 Register Now Find Out More 
Chin Siow Fong, Cerene
Date: 26 & 27 June 2018 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Personal & Professional Effectiveness At Work By Chin Siow Fong, Cerene
Being effective at work is the fundamental responsibility of every employee. Professional effectiveness is often linked to personal essence such as self-image, positive mindsets, confidence and constructive interpersonal relationships and etc. This program takes the participants through some level of inner power rediscovery and shows them the essential skills to enhance job performance and team cooperation.

 Register Now Find Out More 
Ng Yong Hooi
Date: 26 & 27 June 2018 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Essentials Presentation Skills For Effective Delivery Workshop By Ng Yong Hooi

For many of us, any types of business presentations can be one of the great challenges of communication at work. With limited amount of time, we are expected to give the audience what it wants, from information to inspiration. As such, having the right preparation and delivery techniques truly matters in determining our success.

This workshop aims to help participants overcome the fear of public speaking and to guide them in preparing, organizing and delivering their presentations effectively so that they come across clearly and connect positively with the audience.

 Register Now Find Out More 
Aslini Abdullah
Date: 27 & 28 June 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Strategic Management Skills For Secretaries Workshop By Aslini Abdullah

The Management Secretary of today is strongly positive, capable of carrying out responsibilities beyond her normal scope of duties, is widely travelled, has strong initiatives, is capable of stepping into an executive position, and is consistently upgrading herself.

As the management secretary is also a self-motivated person, she is able to overcome stress and solve problems strategically, and this is a great asset to any boss.

Being able to plan, organize and coordinate the workflow is another important function which she is able to do so effectively.

With the right skills, attributes and strategies, teamwork with any boss would be an enriching experience.

 Register Now Find Out More 
Devindran A/L Raju
Date: 27 & 28 June 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Shipping Procedures, Documentation & INCOTERMS 2010 Workshop By Devindran A/L Raju


Knowledge of import and export procedures is a key part of the supply chain process. Various types of documentations are involved in export & import activities. In processing the export consignment, documentation may be executed in up to four contracts: the export sales contract, the contract of carriage, the contract of finance and the contract of cargo insurance. It is therefore important to understand the role of each document and its requirements in international trade.

Exporter/Importer are also required to comply the documentary requirement of exporter /importer and his country. These requirements also keep on changing. Irregular documents creates problems and result into delay in delivery of the goods.  Incoterms are authoritative rules for determining how costs and risks are allocated to the parties and can significantly reduce misunderstandings among traders, thereby minimize trade disputes and litigation.  

This workshop will provide a complete and comprehensive insight into import & export procedures. The workshop will suit both beginners and those who have more than a basic understanding of import regulations. 

 Register Now Find Out More 
Gerald Peries A/L V. A. Peries
Date: 27 & 28 June 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Finance For Non-Finance Managers & Executives Workshop By Gerald Peries A/L V. A. Peries

In today’s diverse and volatile business environment, it is crucial for all non-finance managers to develop and sharpen their financial skills.

It is crucial for them  to understand  and speak the language of finance and accounting  in order to achieve their goals, objectives and bottom-line results.

In this non-technical, real-world-oriented training, you will gain the finance and accounting knowledge that you need to plan budgets, analyse financial statements, justify requests for resource allocation,  evaluate and make recommendation for capital expenditure and spot any problems in your business organisation  before they get out of  hand.   

You will  improve  your understanding of the practical financial concepts and skills that is needed  to help you  to make better management decisions.  This comprehensive two-day programme  shows you how to become more competent in the areas of finance and accounting which is so critical to your and your organisation’s success.  

 Register Now Find Out More 
Tee Keng Chai, Casey
Date: 27 & 28 June 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
The 7 Core Leadership Competency Workshop By Tee Keng Chai, Casey
This intensive two days training is a highly interactive workshop designed for new assistant managers and newly hired managers. Comprehensive supervisory and managerial and leadership training will cover the proven people management techniques and powerful strategies to lead and influence people. At the end of this training, your participants will master the 7 core competency of an effective manager and become stronger, more confident and respected leader.

Core competencies are the capabilities that are essential to a business achieving competitive advantage. They are the skill set and experience of the business activity, rather than physical or financial assets. It is essential for all management employees to be able to identify, develop and implement their company’s core competencies to sustain their company’s long-term competitive advantage.
 Register Now Find Out More 
Tee Keng Chai, Casey
Date: 2 & 3 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Empire Hotel Subang
Location Map
Management & Leadership Skills for NEW Supervisors & Managers Workshop By Tee Keng Chai, Casey
This intensive two-day workshop is a highly interactive workshop designed for new supervisors who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader.

You'll learn how to handle dozens of key management challenges with ease, including how to establish credibility and authority fast, how to motivate employees to give 110 percent, how to handle attitude problems and rule-breakers, how to curb absenteeism and tardiness, how to give constructive feedback and how to conduct effective performance appraisals.

As a workshop bonus, you'll receive self-assessment tools, handy checklists, the Leadership Style Analysis and numerous other resources that give you insight into how to build on your supervisory strengths.

Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away!

 Register Now Find Out More 
Pagadala Cyril Papiah
Date: 2 & 3 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Empire Hotel Subang
Location Map
Human Resources (HR) Policies & The Employee Handbook Under Malaysia Law & Practice Workshop By Pagadala Cyril Papiah

HR Policies are the organisation’s top management philosophy and general guidelines as to aims, objectives, responsibilities and accountabilities regarding the organisation’s prerogatives and its employees’ entitlements and benefits at all levels.

The Employee Handbook on the other hand contains the specific terms and conditions of employment. This handbook forms the bulk of the employment contract.      
 
These documents are fundamental to every organization even though the content and standards may vary widely according to differing needs. 

This workshop shows what factors need to be taken into account in drawing up HR Policies and the Employee Handbook. It also discusses related legal and human issues and gives an insight into market trends in HR policies and employee benefits.

As it is strategic in nature, this workshop will appeal to HR Policy decision makers and those responsible for drafting them.   

A well developed written HR Policies Manual would provide clear guidelines for management decisions, while a clearly written Employee Handbook would provide transparency for better communication and employee relations. 

Participants will receive a clearly written sample of the HR Policies Manual and the Employee Handbook which can be easily customised for different organizations.       

 Register Now Find Out More 
Ng Yong Hooi
Date: 3 & 4 July 2018 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Emotional Intelligence For Personal Effectiveness @ Work By Ng Yong Hooi
Why do some people achieve success faster at work while others struggle to get by? Is having a high cognitive intelligence the sole predictor of your success or is there something else out there – something that is ‘non-intellective’ that will help you to realize your full potential and attain greater success in your job?

This workshop will help participants understand emotional intelligence better and how they can empower themselves with this amazing intellect to deal with stress, increase productivity, improve relationships and overall effectiveness at work.

 Register Now Find Out More 
Sri Devi Panchacharam
Date: 4 & 5 July 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Reengineering the Way You Think For Creative Solutions Workshop By Sri Devi Panchacharam

In our complex and fast changing world where the focus is always on how business and its processes can be improved. It is not uncommon to see changes made for the better almost on a monthly basis in certain organizations. Executives and leaders are expected to think on their feet, and emerge with brilliant ideas as and when required, which might be a challenge to most. “Off-the-shelf” or standard thinking is just not enough! To survive the cut-throat corporate world, creativity and differentiation is the key to find innovative solutions to difficult problems and make decisions in an environment in which there are lots of unknowns.

How many of us have said “I am not the creative kind…”, especially when faced with tasks that require a degree of creativity. The fact of the matter is, creativity, in the business world at least, can be honed with awareness, knowledge and practice. It is a skill which can be learnt- at any age. Once you’ve learnt the pre-requisites and understand how it applies to you, the next step would be to organise the thinking methodically, and then move on to the action phase. And this is precisely what this programme is going to help you do, and it will be a lesson learnt for life.

 Register Now Find Out More 
Khairul Anuar Safiullah
Date: 9 & 10 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Effective Communications and Engagement Using NLP Workshop By Khairul Anuar Safiullah
Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.

This workshop develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success.

The communications skills covered in this course will increase your ability to exercise choice and control for every type of conversation, influence without authority and improve quality of relationships and productivity.

 Register Now Find Out More 
Pagadala Cyril Papiah
Date: 9 & 10 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Handling Misconduct & Carrying Out A Domestic Inquiry Workshop By Pagadala Cyril Papiah

Disciplinary action is the last resort in maintaining order in an organization. Some organizations do not take action for fear that if the action is not taken according to proper legally accepted procedures, it may backfire  

This workshop shows how to handle cases of misconduct and indiscipline by employees and take ‘natural justice’ and legal disciplinary action including a domestic inquiry to prevent cases going to the Industrial Court. 

Participants will have a better understanding of the industrial relations process.

 Register Now Find Out More 
Tee Keng Chai, Casey
Date: 9 & 10 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Master The Management, Leadership & Team Development Skills Workshop By Tee Keng Chai, Casey
Investing in the next generation of professionals such as engineers , IT staff , accounting professional  and many others technical staff are critical to sustain competitive advantage through the downturn and achieve corporate growth over the long term. This workshop equips technical professionals with the practical managerial skills, leadership styles, decision-making and execution skills they need to excel as multifaceted leaders. Participants emerge well equipped to take on greater cross-functional responsibilities and ultimately drive performance throughout the organization.
 Register Now Find Out More 
Gerald Peries A/L V. A. Peries
Date: 11 & 12 July 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Handling Full Set Of Accounts/Book-Keeping Skills Workshop By Gerald Peries A/L V. A. Peries

This workshop would enable new as well as existing accounting staff, admin staff and secretaries to appreciate and understand the steps in the accounting process, from source documents to the preparation of financial statements. Knowledge in these areas will enable them to be more effective at their job functions.

In today’s computerised accounting environment, accounting staff perform very specific duties as part of the accounting function.  They may be involved in one specific area like handling accounts payable, accounts receivable, payroll, cash book, general ledger, etc.  As a result, they are often very focused in their respective areas but may not be aware or knowledgeable of the other important areas in accounting.

With the advancement of computerised accounting packages, the accounting process is somewhat isolated and as a result these staff do not see the physical transaction actually taking place.  This may lead to a lack of understanding of the accounting process.  A thorough knowledge of the accounting process will enable the staff to better understand the process thus contributing more effectively to the organisation.

This workshop is also suitable for administration staff, secretaries and other clerical staff who performs some basic accounting functions but have limited knowledge of accounting.

 Register Now Find Out More 
Aslini Abdullah
Date: 11 & 12 July 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Improve Office Filing & Record Management Workshop By Aslini Abdullah
Filing & Record Management is part of an effective office management system. Paper work overload in office is a daily challenge in most company. Records/Paperworks need to be kept for regulation purpose and also for future reference. Without a strategy or know how to file/store those massive paperwork, it would be a nightmare in most company. It must also be easy to locate any paperwork as needed. 

 Register Now Find Out More 
Dr. Claire Keow
Date: 16 & 17 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Step Up Your Game And Boost Your Productiivity Workshop By Dr. Claire Keow
In today’s competitive era, in order for an individual to thrive and succeed, he or she must be equipped very distinct knowledge, competencies and skills. One has to have a total shift in mind-set, a mind-set that is positive and always looking for possibilities. This is a very critical factor because this will separate the losers from the winners.

Today, there are many employers facing a difficult and tough situation where profitability and productivity have drastically dropped. We have no choice but to step up our team’s game in order to thrive in our industry. In this programme, each participant will learn about their latent potential and mind-set that they have and once activated and used efficiently and effectively, miracles start to happen. Productivity is one of the underlying factors that makes or break an Organisation because it is linked to achieving the desired goals and objectives in an Organisation.
 
Participants who attend this workshop will be coached with tools and methodologies that they can continue to use even after the programme to ensure sustainability.

These skills, once mastered, is an effective tool which helps not only individuals but Organisations as a whole. It’s time to step up and step out of our comfort zone to be the person you are supposed to be.  
 Register Now Find Out More 
Sri Devi Panchacharam
Date: 18 & 19 July 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Professional Business & Social Etiquette Workshop By Sri Devi Panchacharam

Etiquette comes from a Latin word, which means “to attach” and that is exactly the objective of this training programme: to get people; clients, colleagues, employers alike, attached to your highly professional and exceptional work behaviour. This two-day intensive programme will cover many crucial aspects of business etiquette, chiefly the fundamental knowledge of business etiquette, the power of professional image, the impact of communication, interpersonal skills and the art of meal meetings.

It is true that professional business etiquette will not be able to make up for technical knowledge and expertise of a job, but it weights just the same in terms of importance. It may seem unjust, but we ARE judged based on our appearance. The good news is, this is an area which we can take charge of and groom to perfection, resulting in positive career outcomes. Excellent etiquette boosts one’s confidence whilst enhancing the corporate brand. When it comes to sealing a deal, professional etiquette can very well be the differentiating factor between success and failure. This course focuses on real-world scenarios and is packed with hands-on learning activities to reinforce learning points and improve the levels of professionalism of all participants.

 Register Now Find Out More 
Aslini Abdullah
Date: 18 & 19 July 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Mentoring, Coaching And Counseling Skills At Work By Aslini Abdullah
Mentoring is a process in which a more skilled or more experienced person, serving as a role model, teaches, sponsors, encourages, counsels and befriends a less skilled or less experienced person for the purpose of promoting the latter's professional and/or personal development. Mentoring functions are carried out within the context of an ongoing, supportive relationship between the mentor and mentee.

Counseling and coaching are skills that can be learned through persistence and patience. If you have a sincere desire to develop and support others and the self-discipline to practice the specific strategies, you can become proficient in these areas.

The rewards from improving your counseling and coaching skills are many. In our professional life, we can use these skills to create optimal working conditions which include: proper orientation and training for employees, establishing clear responsibilities and standards, providing appropriate guidance and support during times of transition and insuring increased motivation and productivity through effective feedback.

 Register Now Find Out More 
Devindran A/L Raju
Date: 23 & 24 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Excellent Procurement Management Workshop By Devindran A/L Raju
Procurement has taken on greater strategic importance in multinational companies in recent years. Procurement is in fact an absolutely essential function within any business and is vital if a business is to succeed, especially in the light of economic downturns and the recession. Many decisions taken by departments have a procurement implication that can impact on the overall cost of carrying out the decision.

Procurement is viewed as a strategic function working to improve the organization's profitability.  Procurement is seen as helping to streamline processes, reduce raw material prices and costs, and identifying better sources of supply.  In essence, helping to reduce the ‘bottom line’. Procurement is also a complex process that can help businesses to become more efficient because all goods and services that they buy will be of the right quality, quantity, price and they will be delivered ‘just in time’, thereby reducing the need to stockpile goods and parts.

This course is suitable for staff of all grades that require knowledge and skills in   operation or management of procurement. . This also extends to other department personnel who have some purchasing responsibilities and would like to increase their knowledge and skills in this area.
 Register Now Find Out More 
Khairul Anuar Safiullah
Date: 23 & 24 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Bridging The Generation Gap at Work By Khairul Anuar Safiullah
This Neuro Linguistic Programming course is focused on bridging the generation gap between Traditionalists, Baby Boomers, Gen X, Gen Y and Gen Z by understanding the unique characteristics of each generation and gelling the differences into strengths to achieve the vision and mission of the company.

The differences in each generation is causing serious friction between each generation at work. Each generation has a unique characteristic and desires, and may at time cause conflict when faced with the different desires between the generations.

By understanding the driving factors of each generation and creating a common platform of understanding, it is possible to bridge the gap between generations and create a productive working environment while leveraging on the strengths of each generation.

 Register Now Find Out More 
Tee Keng Chai, Casey
Date: 30 & 31 July 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Empire Hotel Subang
Location Map
Sun Tzu's Art Of War Methodology: Management & Leadership Tools By Tee Keng Chai, Casey

Will your managers be ready for the new responsibilities, competition and challenges of the 21st century. Will your managers earn the respect of those under their supervision. Will those who promoted the managers be pleased with their performance. The answers lie in how the managers go about motivating, leading and building relationship with those they supervise.

Today's managers are required to create a positive working climate, make quality decisions, demonstrate effective skills in handling a wide variety of human problems, manage time, set priorities, mould employees from different cultures into a team and show excellent leadership in their managerial style.

Common sense will help your managers somewhat in becoming good managers. However, to make a really successful manager, one needs the kind of knowledge and skills that Sun Tzu's Art of War provides.

Sun Tzu's Art of War offers the most comprehensive and effective way to manage a team in the Malaysian environment. The leadership and management principles of Sun Tzu's Art of War are well received by the world.

Sun Tzu's Art of War is the oldest and most well known military manual in the world. Politicians, military experts and businessmen throughout history have all regarded Sun Tzu's Art of War as an important source of wisdom and their secret weapon for victory.

Today, we have witnessed how the application of Sun Tzu's principles have expanded beyond the battlefield into everyday life. Its influence is felt not only in military and state administration, but also in business, public relations, sales, marketing, corporate strategies, diplomacy and even sports.

Thus, we can see how flexible Sun Tzu's strategizing principles can be applied, making it a useful resource for anyone desiring to meet any challenge.

 Register Now Find Out More 
Pagadala Cyril Papiah
Date: 6 & 7 August 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Improving Your Interviewing & Selection Skills Workshop By Pagadala Cyril Papiah
Interviewing and selecting the right employee is the right of every manager, executive and supervisor as they are the only ‘users’ of the employee.

They have to ensure that the selected employee has the right demonstrated skills through learning and experience and also the right attitude towards the user department’s stakeholders in order to carry out their duties effectively.

While no interview and selection method or technique can absolutely guarantee getting the perfect candidate, interviewers will nevertheless have to try their best. The best approach to ‘try their best’ is to have a methodical way of doing it.

The workshop focuses on the core areas of interviewing and selection in a comprehensive way. It covers the system of designing and asking structured questions, and evaluating responses in an objective way. It also contains an overview of the various types of selection tests that can be applied to candidates in a simple way.

The workshop gives participants a broader aspect of the interviewing and selection function so as to develop flexibility in designing questions and making decisions.

 Register Now Find Out More 
Ng Yong Hooi
Date: 7 & 8 August 2018 (Tuesday & Wednesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Effective Negotiation & Influencing Skills Workshop By Ng Yong Hooi

We have all been involved in situations that required us to negotiate whether at home or at work, and in today’s business climate, the importance of successful negotiation cannot be overstated. Whenever we attempt to close a sale, deal with customers’ complaints, reconcile differences, resolve disputes, manage conflict, influence others, establish or improve relationships, we are negotiating.

This workshop will attempt to discuss the finer nuances of negotiation and prepare you to become an influential communicator in order to arrive at a desirable outcome.

 Register Now Find Out More 
Aslini Abdullah
Date: 8 & 9 August 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
SUPER Administrator Workshop: Managing Deadlines, Last Minute Job, Demanding Requests & Administrative Crisis By Aslini Abdullah
To enhance and upgrade individuals to perform their jobs confidently through effective working skills, appropriate knowledge and the right attitude.
 Register Now Find Out More 
Gerald Peries A/L V. A. Peries
Date: 8 & 9 August 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Accounting Skills For Accounts Clerks & Assistants Including GST Entries Workshop By Gerald Peries A/L V. A. Peries

This workshop would enable accounting staff to understand and appreciate the steps performed in the accounting process and their contribution to management decision making.

In today’s computerised accounting world, accounting staff may perform very specific duties as part of the accounting process.  They may be involved in one specific area like handling accounts payable, accounts receivable, payroll, cash book, etc.  As a result, they are often very focused in their respective areas of work that they may not be aware or knowledgeable of the other important areas in accounting.

With the advancement of computerised accounting packages, the accounting process is somewhat isolated and as a result these staff do not see the physical transaction actually taking place.  This may lead to a lack of understanding of the accounting process.  Knowledge in these other areas of accounting will enable the staff to contribute more effectively to the organisation.

The accounting staff should also be aware of the types of decision made by management like performance evaluation, budgeting and managing working capital.

An understanding of these management decisions would enable them to appreciate how their functions and information they provide fits into the overall objectives of the organisation.

 Register Now Find Out More 
Devindran A/L Raju
Date: 13 & 14 August 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
5S Concept At Workplace By Devindran A/L Raju

5S is the name of a workplace organization method that uses a list of five (5) Japanese  words: seiri, seiton, seiso, seiketsu, and shitsuke. The 5S pillars provide a methodology for organizing, cleaning, developing, and sustaining a productive work environment. In the daily work of a company, routines that maintain organization and orderliness are essential to a smooth and efficient flow of activities.

This methodology encourages workers to improve their working conditions and helps them to learn to reduce waste, unplanned downtime, and in-process inventory. While some Lean Six Sigma (LSS) practitioners consider 5S a tool, it is more than that. 5S is a visually-oriented system of cleanliness, organization, and arrangement designed to facilitate greater productivity, safety, and quality. When fully implemented, the 5S process increases morale, creates positive impressions on customers, and increase efficiency of an organization.

Employees will feel better about where they work, the effect on continuous improvement can lead to less waste, better quality and faster lead times. Besides increase productivity, improves quality, reduces cost, 5S also contributes for delivery on time, improves safety and improves morale. 5S is not a list of action items, but is an integrated concept of actions, condition and culture. To get the greatest success, the nature and implication of each “S” need to be understood by each employee from the top level to bottom and should be regularly practiced.

 Register Now Find Out More 
Khairul Anuar Safiullah
Date: 13 & 14 August 2018 (Monday & Tuesday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Wow Your Customers (WYC): Awesome Customer Service Experience Workshop By Khairul Anuar Safiullah
This Neuro Linguistic Programming course is focused on taking participants’ existing customer service skills to the next level or build a strong base on customer service skills for people who are new to developing an awesome customer service experience. This course will help participants understand the principles of NLP and how they enhance the customer service experience. For new hires, it gives them a base skill to polish and improve with experience.

Delegates will be able to utilize profiling tools, customer service techniques, and NLP communication models for developing enhanced rapport with customers, truly understanding the client’s needs and making it easy to service them meaningfully, whilst adopting the mindset and attitude of high performing customer service people.
 Register Now Find Out More 
Aslini Abdullah
Date: 15 & 16 August 2018 (Wednesday & Thursday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
Working Smarter To Increase Your Productivity At Work By Aslini Abdullah

Productivity is an essential element towards achieving company’s objectives. A typical successful organization will always reward advancement to those who are able to achieve and exceed desired results. It is not surprising, those who are only able to achieve minimum standards will be identified for something less in the company.

The normal concern is how do we increase productivity with the existing resources? If it is left unattended, we are definitely looking at inefficient and ineffective human capital.

In order to achieve the desired results within the shortest possible time will lead to managing and organizing ourselves.

With proper managing of self, superiors, communications and relations, prioritizing of work and decision-makings, anyone can achieve a desired output and ultimately have a sense of accomplishment.

 Register Now Find Out More 
Pagadala Cyril Papiah
Date: 23 & 24 August 2918 (Thursday & Friday)
Time: 9:00am to 5:00pm
Venue:
Sunway Putra Hotel Kuala Lumpur
Location Map
The Employment Act 1955, SOCSO Act 1969 & EPF Act 1991 Workshop (latest amendments) By Pagadala Cyril Papiah

The Employment Act 1955, EPF Act, SOCSO ACT are among the main laws governing employees
   
The Employment Act 1955 forms the basis of employment contracts between employer and certain categories of mostly non-management employees. It also serves as a guideline for employees who are not protected under the EA. The EA provides minimum benefits that must be provided to employees. The new amendments also cover some employees who were previously not protected under the EA 

The EPF Act 1991 is a retirement scheme for employees and has a lot of rules regarding contributions and withdrawal

The SOCSO Act 1969 is an insurance scheme for Malaysian employees for employment injury or invalidity. Both employer and employee are required by law to contribute to EPF and SOCSO

The Minimum Wages Order (2013) specifies the minimum wages that should be paid in West and East Malaysia  

For the first time ever the Malaysia government has introduced the Minimum Retirement Age Order (2013)

Part-timers are now also protected under the law. They are entitled to certain benefits including OT   
 
The workshop covers all the relevant aspects of the EA, EPF and SOCSO Acts ie duties and liabilities of employers, the benefits and conditions for benefits and procedures for making claims. It also covers the Minimum Wages Order, The Minimum Retirement Age Order, and Part-timers (Employment) Order.     

 Register Now Find Out More